FAQ

Delivery time:

    Delivery takes approximately 14 to 20 days after shipment.

    For some articles the time may be longer.
    Due to the momentary delay, if your product is still not there after 12 weeks maximum, we will refund you 100%.
    The processing of your order is done within 24 hours and is dispatched within 48 hours.

    Order cancellation:

      Cancellation is made within 24 hours of placing your order. Just send an e-mail (contact@slawgee.com), your order will be canceled, you will be reimbursed 100% without conditions.

       

      There are items missing from my order:

        To avoid high storage and labor costs, our goods are located abroad directly with suppliers.
        Having several suppliers, these take care of their product only. Your packages may therefore arrive at different times (some will be faster than others).

        Delivery abroad:

          Our products are shipped all over the world.

           

           

          Damaged item:

            For any item that arrives broken, just send it back to us and it will be exchanged or refunded.

             

            Refund conditions:

              "Satisfied or reimbursed" guarantee on the entire collection *. If the product does not meet your expectations, you can return it to us within 14 days of receipt.

              Just contact us by email (contact@slawgee.com), the goods will be refunded. Return costs are your responsibility.
              * except promotional items

              Secure payment:

                All transactions are 100% secure. Encryption is implemented to protect your personal and payment data.

                Slawgee™ undertakes not to store any details of your bank card.

                Contact:

                  contact@slawgee.com, response within 24 hours